Your Dovado Tiny 3G router (purple device) must be reconfigured for the new sim card when you set up a contract with a new data broadband provider. Please follow the procedure as follows: Disconnect the equipment (Dovado Tiny 3G router, USB dongle, power supply and cat5) and bring it to your office Connect…
Your Wattics system has gone offline, and the last data shown on your dashboard is more than 15mn old. This page has basic steps to help you to fix some common issues that may explain why your Wattics system is offline. Most issues can be fixed by following the steps below. Just start at the…
Wattics work hours Monday – Friday 09:00 to 18:00 GMT Wattics Ltd. The Guinness Enterprise Center, Taylor’s Ln, Dublin 8 Ireland +353 (0)87 410 5486 support@wattics.com
We apply a software licensing and delivery model in which our dashboard is licensed on a subscription basis, and where your dashboard and data are centrally hosted and maintained by Wattics. With our software-as-a-service (SaaS) solution you don’t have to invest in extensive hardware to host the software, and you can outsource your maintenance and…
The procedure to follow when installing the Octopus Gateway unit involves 6 steps: You install the Wattics Octopus Gateway unit and connect your meters and sensors to the available inputs (RS485, TCP, analog/digital inputs) You configure data collection from the meters and sensors using the Wattics Octopus configuration tool You fill in the Octopus…
The creation and release of user accounts varies depending on whether the request relates to a new installation or to an existing site. User account for an existing site A request must be submitted to support@wattics.com by the Wattics partner in charge of the site or by the end customer contact person. The email should…
Whatever your meter brand and model, the Wattics platform has been designed to integrate meters supporting Modbus communication protocols (RTU and TCP) via our Octopus Gateway unit. We understand that many organisations have invested in submetering infrastructures and want these meters to be integrated fully with their new energy management software platform. For…
The installation of metering equipment within your premises must be conducted by an electrician – and we know who to call. Wattics has built a network of certified electricians throughout the Republic of Ireland and abroad that can work with you to install our metering system with minimum disruption to your business. Contact us if…
We partner with energy service companies, facility management companies and other organisations who use and resell our dashboard to their own customer base. We also work with technology companies to build leading-edge solutions in various application domains. We understand that rebranding is key to maintain a relation of trust by presenting a dashboard, report and…
Sometimes you can be overcome with too much information and too little time, leading to missed energy saving opportunities. What if you had a system that could draw your attention to abnormal energy performance? Would this make savings much easier and optimise your time? Try out Sentinel now Contact us if you want to set…